Terms & Conditions

PRIVACY POLICY

 

This privacy statement describes how Oarsport collects and uses the personal information you provide on our website: www.oarsport.co.uk. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

If you have questions or complaints regarding our privacy policy or practices, please contact us at admin@oarsport.co.uk.

 

General Information and Sharing

 We collect the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, and information volunteered by the consumer (such as survey information and/or site registrations).

We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties.

We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These companies are authorised to use your personal information only as necessary to provide these services to us.

The information we collect is used to improve the content of our Web pages and the quality of our service, and is not shared with or sold to other organizations for commercial purposes, except to provide products or services you've requested, when we have your permission, or under the following circumstances: 

•  It is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law such as to comply with a subpoena.

•  When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,

•  We transfer information about you if Oarsport is acquired by or merged with another company. In this event, Oarsport will notify you via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information, before information about you is transferred and becomes subject to a different privacy policy.

 

Information Gathering and Usage

When you purchase from Oarsport we ask for information such as your name and email address. You can optionally enter a shipping and billing address to keep on file. Oarsport uses collected information for the following general purposes: products and services provision, billing, identification and authentication, services improvement, contact, and research.

 

Updating/Correcting or Deleting Personally Identifiable Information

If your personally identifiable information changes, or if you no longer desire our service, you may update it by making the change on our member information page or by emailing our Customer Support at admin@oarsport.co.uk, or by contacting us by telephone at the contact information listed on our website. 

 

Choice/Opt-Out

You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at admin@oarsport.co.uk.

 

Cookies

 

Most websites you visit will use cookies in order to improve your user experience by enabling that website to ‘remember’ you, either for the duration of your visit (‘session cookie’) or for repeat visits (‘persistent cookie’).

Cookies do lots of different jobs, like letting you navigate between pages efficiently, storing your preferences, and generally improving your experience of a website. Cookies make the interaction between you and the website faster and easier. If a website doesn’t use cookies, it will think you are a new visitor every time you move to a new page on the site – for example, when you enter your login details and move to another page it won’t recognise you and it won’t be able to keep you logged in.

Some websites will also use cookies to enable them to target their advertising or marketing messages based for example, on your location and/or browsing habits. Cookies may be set by the website you are visiting (‘first party cookies’) or they may be set by other websites who run content on the page you are viewing (‘third party cookies’). Find out more.

 

What is in a cookie?

A cookie is a simple text file that is stored on your computer or mobile device by a website’s server and only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences or what’s in your shopping basket.

 

What to do if you don’t want cookies to be set?

Some people find the idea of a website storing information on their computer or mobile device a bit intrusive, particularly when this information is stored and used by a third party without them knowing. Although this is generally quite harmless you may not, for example, want to see advertising that has been targeted to your interests. If you prefer, it is possible to delete cookies that have already been set; but you need to be aware that you will lose some functions of the website.

 

How Does Oarsport Use Cookies?

Cookies enable us to identify your device, or you when you have logged in. We use cookies that are strictly necessary to enable you to move around the site or to provide certain basic features. We also use cookies to help us to improve the performance of our website to provide you with a better user experience.

 

Examples

  • Strictly Necessary - These cookies are used to allow you to use the site as its been designed and make use of various sections across the site, for example OSOARS is the cookie that allows you to order sweeps and sculls online.
  • Performance Cookies - These cookies may be Third Party Cookies, such as those set by Google Analytics, and are used to help us understand how our visitors use the website and enable us to improve the user experience.

 

Control Your Cookies

If you don’t want to receive cookies, you can modify your browser to refuse to accept them or only accept those you want it to, you can also delete cookies that have already been set. If you wish to restrict or block web browser cookies which are set on your device then you can do this through your browser settings; the Help function within your browser should tell you how. Alternatively, you may wish to visit aboutcookies.org, which contains comprehensive information on how to do this on a wide variety of desktop browsers.

 

Smart Buy Terms and Conditions:

  • To qualify towards the target spend levels, goods must be invoiced and supplied between 1st October 2016 and 23rd September 2017 inclusive. (We recommend that in order for boat orders where boats are not stock items, to guarantee qualification for the current Smart Buy spending year, they should be confirmed orders by 31st May 2017).

  • Your discount reward can be used on boats of higher value than the specified target but discount amount will remain the same. The discount cannot be applied to any other products or boats of lower value.

  • If a reward is claimed before 23rd September 2017, your spend tally will be reduced by the claim amount. Previous spending for the year will not be allowed to be used retrospectively.

  • Unless specified, or specially agreed, all purchases should be paid for at the time of ordering or within our usual 30 days terms where applicable. Where extended terms are required in the case of large boat purchases for instance, permission must be sought from Oarsport, otherwise we reserve the right to omit invoices not paid within our payment terms from the spend tally.

  • Deposits paid do not count towards the spend level. Only when the goods or services concerned are invoiced in full will they qualify.

  • Credit notes/goods returned for refund will reduce spend levels by the value.

  • Club purchases should be confirmed in writing by club purchase order or e-mail.

  • Where a club may have separate accounts e.g. “junior squad”, “masters squad”, “friends of” that account will be updated with the spend and CANNOT be attributed to the main club account so please bear this in mind when placing an order/making a purchase.

  • Private member purchases. The member concerned should, at the time of ordering, whether on-line, by phone, fax, e-mail or in person, declare which rowing club they would like the purchase attributing to. The invoice will be in the name and address of the club and their own name will also appear on the invoice for identification purposes. The member should keep this invoice safe for their own records for insurance/warranty/ownership, however, we will have computer records too.

  • Where the customer would like to upgrade their reward, you will be allowed to pay the difference, but the customer should be aware this could result in delayed delivery times of their reward (Mainly in the case of boats).

  • Some product exclusions may apply.

 

 

GET NOTIFICATIONS ABOUT OUR LATEST OFFERS, PRODUCTS,TIPS AND NEWS